Do Employers Actually Call References?

Jan 29, 2025

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If you’ve ever applied for a job, you’ve likely been asked to provide references. But do employers really take the time to call them? We discuss it here and everything you should know about this step in the hiring process.

Do Employers Really Call References?

Yes, many employers actually do call references. However, it really depends on a few factors. Factors like the company’s policies, the nature of the role, and the confidence they have in a candidate’s qualifications are all taken into consideration. Here’s when and why employers might call your references:

When Employers Are Likely to Call

For Senior or Specialized Roles: High-level positions or jobs requiring specific expertise often come with more rigorous vetting. References can provide insights into your leadership style, technical skills, or work ethic.
If Red Flags Arise: If something seems off during the interview process—like gaps in employment or inconsistent answers—employers might rely on references to verify your story.
As a Final Step: References are often the last thing checked before an offer is made. It’s a way to confirm their decision and ensure there are no surprises. This is more common when it’s part of the employer’s practice. It might be something they do for every candidate.

When Employers Might Skip It

For Entry-Level Jobs: In roles where experience is less critical, companies may prioritize interviews, assessments, or other screening methods over references.
If There’s a Time Crunch: Tight hiring deadlines sometimes lead employers to skip reference checks, especially if they’re confident in their choice.
Internal Hires or Referrals: If you’re being promoted within the company or recommended by someone they trust, they might not see the need for external verification.

How Employers Use References

When employers do reach out, they’re typically looking for specific information. Here’s what they might ask your references:

Verification of Employment: They’ll confirm details like your job title, employment dates, and responsibilities.
Work Performance: Employers want to know about your strengths, accomplishments, and areas for growth.
Soft Skills: Traits like communication, teamwork, and reliability are often assessed through anecdotes or examples shared by your references.
Reason for Leaving: This can help them understand any potential issues or challenges from your previous role.

Tips for Managing Your References

Whether or not your references get called, it’s important to be prepared. Here are some tips to help:

Choose Wisely: Select people who can speak positively and in detail about your work. Aim for former managers, colleagues, or mentors who know your professional abilities well.
Ask for Permission: Always get approval before listing someone as a reference. This ensures they’re willing to help and won’t be caught off guard.
Keep Them Informed: Let your references know about the roles you’re applying for and the skills or experiences you’d like them to highlight.
Express Gratitude: A quick thank-you note or follow-up message goes a long way in showing appreciation for their time and effort.

Final Thoughts

Employers often do call references, but it’s not a universal rule. The likelihood depends on the job and the company. Regardless, having strong, prepared references is a smart move. Your reference may be the last word in the interview process, so it’s important to take the time and chose wisely.

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Disclaimer: This article is intended for informational purposes only. It provides general information and is not intended and should not be construed as professional advice. The author is not your attorney, accountant, financial planner or any other professional and no professional-client relationship is created. We do not represent that the information provided is accurate or up-to-date as laws and regulations are always changing. If you have an issue that requires professional help, you should contact the appropriate professional to help you on your specific set of facts. Please read the Terms and Conditions for additional information.